Creating a culture of learning.

Caregiver Events

The Innovator's Conference

The Next Generation of Medical and Surgical Techniques, Technologies and Processes to Improve Health Care Delivery

Friday, Nov. 9, 2007
Herberman Conference Center
UPMC Shadyside Hospital
Pittsburgh, PA
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Patient and Family Centered Care (PFCC) Series

Focusing on People and Processes - Lessons to be Learned from other Service Industries: Disney and Games

Friday, February 22, 2008
Herberman Conference Center
UPMC Shadyside Hospital
Pittsburgh, PA
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Don't Miss Keynote Speakers Fred Lee, author of the award-winning If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently, and Don Marinelli, PhD, Executive Producer, Carnegie Mellon's Entertainment Technology Center (ETC)!